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We are seeking a compassionate and experienced Registered Manager to lead our residential care service for children and young people with complex needs. The successful candidate will oversee daily operations, ensure compliance with all regulatory standards, and create a safe, nurturing environment for children with complex emotional and behavioural disorders, as well as learning difficulties. You will be responsible for managing staff, developing care plans, and maintaining high standards of care to help young people thrive.

Key Responsibilities

Management of Daily Operations: Oversee the day-to-day operations of the children’s home, ensuring a well-organised, efficient, and safe environment for children with emotional, behavioural, and complex learning needs.

Compliance with Ofsted Regulations: Ensure that all activities within the home are in full compliance with Ofsted standards, national care standards, and local authority requirements.

Personalised Care Plans: Develop, implement, and regularly review individual care plans, specifically designed to address the emotional, behavioural, and learning difficulties of the children in our care.

Leadership and Staff Development: Lead, mentor, and support a team of care staff, ensuring they are skilled and motivated to provide the highest quality of care, particularly to children with complex needs.

Safeguarding and Child Protection: Lead safeguarding efforts and ensure that staff are fully trained and compliant with child protection procedures.

Building Positive Relationships: Develop and maintain strong relationships with children, their families, and external agencies to ensure a collaborative approach to care.

Quality Assurance: Regularly monitor and evaluate the quality of care provided, implementing improvements as needed to ensure the best outcomes for children.

Experienced Required:

Minimum of 2 years in a managerial or supervisory role within residential care for children, with specific experience in caring for children with emotional and behavioural disorders as well as complex learning difficulties.

Qualifications:

Level 5 Diploma in Leadership and Management for Residential Childcare (England)
NVQ Level 3 in Children and Young People’s Workforce or equivalent
A “Good” or “Outstanding” Ofsted rating for your recent inspections is highly desirable.

Knowledge:

Strong understanding of Ofsted regulations, safeguarding procedures, and national care standards.
Comprehensive knowledge and experience in managing the needs of children with emotional and behavioural disorders and complex learning difficulties.

Skills:

Excellent leadership and management skills, with the ability to motivate and lead a team
Strong communication and interpersonal skills to build relationships with children, staff, and external professionals
Ability to manage complex cases and make informed decisions
Ability to remain calm and focused under pressure and manage multiple tasks simultaneously

Other Requirements:

A valid Driving Licence (essential)
A genuine passion for making a difference in the lives of children and young people.

Benefits:

Professional Development: Ongoing training and development opportunities to further your career.
Autonomy and Influence: The opportunity to shape and make the care home your own, while aligning with the values of the company.

Supportive Environment: A company culture that values and supports its team, with regular staff meetings and support from senior management.

Work-Life Balance: A Monday to Friday schedule, with flexibility and weekend availability as needed.

Additional Benefits:
Company pension scheme
Free on-site parking
Casual dress code
Company events and team-building activities
Continued support for your personal and professional well-being

Why Join Us?

Make a Difference: This is a fantastic opportunity to contribute meaningfully to the lives of vulnerable children and young people, helping them to overcome their challenges and achieve their full potential.

Leadership Role: This is a senior role where you can implement your ideas, build a team, and drive a care philosophy that places children’s well-being first.

Supportive Team: Join an organisation with a family feel, where your well-being is just as important as the children in your care.

Job Location: Bromley/Lewisham

Employment Type: Permanent Contract

Salary: £45,000 – £55,000.00 per annum

Mission Statement – Our Purpose

We will provide young people with the best preparation for adult life. We will provide high-quality accommodation together with support to ensure young people develop life skills to enable them to manage their money, home, and relationships. We will support young people in education and training to prepare them for work. We will plan and deliver our services to safeguard young people, be better at how we work and achieve excellence in our outcomes.

Steps Ahead Living (SAL) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Our recruitment process aims to create and maintain a safe workforce and contains robust vetting procedures regarding safer recruitment. The suitable applicant will be appointed subject to satisfactory references, an enhanced DBS, proof of identity and eligibility to work in the UK.

Outreach / Floating Support Worker (Young People 18-24)

As a Floating Support / Outreach worker in the SAL Outreach Team you will support young people aged 18 plus with complex support needs to enable a smoother transition to independent living, improving their well-being; increasing engagement with education, training, and employment, mental and physical health services, and positive social networks; preventing the accumulation of rent arrears; and reducing property abandonment and evictions.

You will support young people in stand-alone and shared accommodation in the community in a strengths-based way which promotes choice, encourages aspiration and increases clients’ level of protection from risk.

The Outreach/Floating Support Worker will be responsible for:-

• To carry a caseload of service users aged 18 plus and to undertake Key Work/ Engagement sessions with each resident on a weekly basis and ensure that these are recorded and placed in a resident’s file.
• To assess and develop identified plans of support including care plans and risk assessments.
• To support monitor and record developments in the young person’s independent living skills
• To be available to work at times appropriate to the changing needs of the Service User and for the efficient use of staff resources.
• You will be responsible to carry out weekly Health and Safety checks within the properties. 
• You must record and report any repair work or damage to the property to ensure it is kept to a high standard.
• Encourage and support young people in accessing education, training or employment as well as supporting them with any application process.
• To assess the needs and risks as relevant to each Service User and to support them to set and attain realistic and achievable targets.
• Good understanding of Universal Credit and supporting young people in this process.
• Good proficient IT skills
• Ability to problem solve, work under pressure and manage your own time effectively.
• Support and assist young people with budgeting money, grocery shopping and administering a weekly subsistence allowance.
• Encourage the young person to engage and take part in positive activities within the community, building on relationships and developing social networks. Building resilience.
• Maintain accurate records, files, log keeping and all other required paperwork and administrative requirements. Submitting monthly reports to deadlines.

All SAL staff are expected to demonstrate behaviour which is:

• Understanding
• Respectful
• Supportive
• Creative
• Co-operative
• Purposeful
• Professionalism

Job Types: Full-time, Part-time, Contract

Salary: £13.00-£15.00 per hour

Essential – Full Driving Licence and access to a car

Benefits:

• Health & wellbeing programme

Schedule:

• Monday to Friday

Education:

• Diploma of Higher Education (preferred)

Experience:

• Youth Support or Housing or Youth Work: 3 years (required)
• Outreach support or working with Young people: 2 years (required)

Licence/Certification:

• Driving License (required)

Work Location: In person

Location: Bromley

Job Type: Full-time

Lead and Make a Difference as a Registered Manager

At Steps Ahead Living, we are passionate about delivering exceptional care that makes a difference in people’s lives. We are looking for a highly skilled and compassionate Registered Manager to oversee the delivery of high-quality care to our clients, ensuring they receive the support they deserve.

About the Role:

As a Registered Manager, you will play a crucial leadership role in managing and overseeing the day-to-day operations of our care services. You will be responsible for ensuring the quality of care meets the highest standards while promoting the well-being of service users. Your key responsibilities will include:

· Leading and managing a team of care staff to ensure high-quality, consistent care.

· Overseeing the implementation and compliance with care plans, policies, and procedures.

· Ensuring the care service adheres to all regulatory standards and legislation.

· Managing client care assessments, monitoring, and reviews to ensure individual needs are met.

· Taking responsibility for recruitment, training, and development of the care team.

· Building strong relationships with service users, families, and external agencies.

· Responding to and resolving any issues or complaints in a timely and professional manner.

· Ensuring financial management, including budgets and resources, are handled effectively.

· Conducting audits and inspections to monitor and improve the quality of care.

What We’re Looking For:

· Proven experience as a Registered Manager within home care or a similar sector.

· Strong leadership skills and the ability to manage a team effectively.

· In-depth knowledge of CQC regulations, home care legislation, and best practices.

· Excellent communication and interpersonal skills, with a compassionate and patient approach.

· Ability to handle pressure and manage a variety of tasks in a fast-paced environment.

· Strong organisational and problem-solving skills.

A commitment to ensuring the highest standards of care and safeguarding service users.

Why Join Us?

Leadership Role – Lead a dedicated and passionate team of care professionals.

Career Growth – Opportunities to advance and develop within the social care sector.

Impactful Work – Make a meaningful impact on the lives of the people we care for.

Competitive Salary & Benefits

If you are a motivated, experienced, and compassionate leader with a strong commitment to delivering exceptional care, we would love to hear from you!

Job Type: Full-time

Pay: From £40,000.00 per year

Additional pay:
• Performance bonus

Benefits:
• Company events
• Company pension

Schedule:
• Monday to Friday
• Weekend availability

Licence/Certification:
• Driving Licence (required)

Location:
• Bromley

Work Location: In person

• To be a member of a team of professional staff caring for children and young people. To implement and contribute to the development of Care Plans for young people in the home.
• Liaison with external agencies to assist and enhance the care of the young people.
• To safeguard and promote the welfare of all children and young people.
• To contribute to the provision of a secure, stable, supportive, family environment for young people which respects and promotes their health, culture, religion, race, identity and lifestyle.
• To follow policies and procedures and ensure a safe, secure and healthy environment at all times.
• To act as a role model for young people

Principal Accountabilities:
• To work as a key worker to children and young people ensuring all key worker responsibilities are completed.
• To participate in domestic duties as can be reasonably expected.
• To maintain daily routines within the home which provides a framework for development of a positive culture of care.
• Establishing and maintaining positive, caring relationships with children, young people, their families and other professionals.
• Provide advice and support to children and young people regarding their social, physical, emotional and spiritual needs.
• Encouraging and assisting children and young people to develop their independence skills.
• To create, maintain and review appropriate case records and plans as directed by the Registered Manager.
• To develop a sound knowledge of Children’s Homes Regulations and provide services and support, both individually and/or in groups to facilitate implementation of Placement Plans, which are based around these (additional training and support provided)
• Plan and participate in various internal and external social and leisure activities.
• Participate in writing care plans, guidelines and reports for the children and young people as requested by the Registered Manager.
• To attend internal and external meetings as requested by the Registered Manager.
• To take full part in duty rotas including weekends, sleep-ins and waking nights.
• Draw the attention of the Manager/Team Leader on duty to any areas of concern.
• To complete all on-line and mandatory training.

Pay: £15.00 per hour

Schedule:
• Overtime
• Monday-Friday

Ability to commute/relocate:
• Bromley: reliably commute or plan to relocate before starting work (preferred)

Experience:
• Residential Childcare: 1 year (preferred)
• Support Environment: 1 year (preferred)

Licence/Certification:
• NVQ Level 3 in Health & Social Care (preferred)

Work Location: In person

Job Types: Full-time, Part-time, Permanent

Pay: £24,000-£27,000 per year

Benefits:
• Casual dress
• On-site parking